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Frequently Asked Questions
Timeline To Plan, Order + Print
When should I post my invitations?
You can never be too prepared when it comes to planning your invitations and event stationery. We suggest sending invitations out 3 months before your event. Be sure to request that your guests have their rsvps back to you by 1 month prior to your event at the latest.
So this means you need to get going on starting the design process.
When should we start to work on the stationery?
4-6 Months before the event the design process should be on the way. This allows design and production time to get your final product in your hands and ready to send out.
How long does printing/production take?
Design can take 2-4 weeks with production taking around 2-4 weeks depending on what finishes are required.
When should we start working on the on the day items?
Event stationery design should start at least 6-8 weeks before your event with production taking around 2-4 weeks depending on the items required.
Can I pick up my order?
Yes! We are based in Cairnlea, VIC. If you would like to arrange to collet your goods, just let us know.
Should I order extras?
While you try and remember everyone, last minute guests should not become a worry. We recommend a minimum of 10 spare invitations for any last minute additions as well as keeping a sample for yourself.
What are the minimums?
We have minimum of 20 items for digital print invites, 40 items for specialty print, die cut invites & coordinating items.
These minimums also apply to reprints, so best you order the extras at the start!
What about assembly?
Invitations & event stationery will be provided to you ready for you to assemble.
If your project involves assembly by adelphi mou, this will be discussed in the quotation process and charged accordingly.
Can you personalise the design?
We can totally personalise your invitations and event stationery with your guest names (where possible). Head over to our RESOURCES page to get the template you'll need to make this happen.
Love a design but what it for a different event?
YES! We can turn any of our designs into any event. Just provide with with your wording and we'll take care of the rest!
Want is ASAP?
In a rush and need your items asap? In some cases we can push you to the front of the line. Please contact us if you're in a hurry. Please note a 30% fee of the total will apply.
We need a map!
Sure, we can make that happen at an additional fee. We need you to supply us with the area you would like us to draw plus advise landmarks & roads you'd like to include.
Can you print with foil or letterpress?
YES! We can make custom changes to the design, including specialty printing including foil & letterpress as well as other card stock colours. Please contact us to discuss further.
Handmade With Love
Will the items be exactly identical?
The creation of invitation and event stationery is a handmade process, and ink colours and impression may vary slightly between print runs and differ slightly from samples in the studio.
Will the colours be exactly like I see on screen?
The colours on screen will vary slightly between different screens and the actual stock & print colours. We always recommend ordering a sample pack to confirm your the colours before you place your order.
If I order the same thing at different times, will they be the same?
The nature of digital printing is variable, so colours can shift between print runs and stocks. We can not guarantee an identical match to our samples, reprints & items ordered at different times.
No two items will be exactly alike.
What if a colour/stock is out of stock?
We can occasionally experience shortages of particular stock, colour or product without notice. In the case this does occur we will be in touch to advise on suitable alternatives.
Design + Inspiration
I've seen a design I love, can you produce it?
While we can love a design, I respect the work of others and will not copy a design.
Can you use another design as inspiration?
Yes, we can take inspiration from other designs and create a unique and wonderful design that is truely special and only yours.